Privacy Policy
1. Introduction and Data Controller
ATLAS GLOBAL TECHNOLOGIES LTD ("we," "us," "our," or the "Company"), registered in England and Wales under company number 16556299, with its registered office at PO Box 4385, Cardiff, CF14 8LH, United Kingdom, is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy describes how we collect, use, store, and protect personal data when you:
- Visit our corporate website at www.atlasglobaltechnologies.co
- Use our software development services
- Interact with our mobile applications and SaaS platforms
- Engage with our UX/UI design services
- Make in-app purchases through applications we develop
For purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR), ATLAS GLOBAL TECHNOLOGIES LTD is the data controller responsible for your personal data.
Contact Information
- Email: contact@atlasglobaltechnologies.co
- Website: www.atlasglobaltechnologies.co
- Registered Address: PO Box 4385, Cardiff, CF14 8LH, United Kingdom
2. Personal Data We Collect
We collect and process the following categories of personal data:
2.1 Information You Provide Directly
Account Information: When you create an account or register for our services, we collect:
- Full name
- Email address
- Company name and position (for business clients)
- Telephone number
- Billing address
- Payment information (processed securely through third-party payment processors)
- Account credentials
Service-Related Information: When you use our services, we may collect:
- Project specifications and requirements
- Design preferences and feedback
- Files, documents, and content you upload
- Communications with our support team
- Survey responses and feedback
Transaction Information: For in-app purchases and service subscriptions:
- Purchase history
- Transaction dates and amounts
- Payment method details (tokenized)
- Billing and shipping information
2.2 Information Collected Automatically
Technical Data: When you visit our website or use our applications:
- IP address and geolocation data
- Device type, operating system, and browser information
- Device identifiers and mobile network information
- Screen resolution and device settings
- Referring URLs and pages visited
- Time spent on pages and navigation patterns
Usage Data:
- Feature usage and interaction patterns
- Application performance data
- Error logs and crash reports
- Session duration and frequency
- Search queries within our applications
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies. Please see our Cookie Policy for detailed information about our use of cookies and how to manage your preferences.
2.3 Information from Third-Party Sources
We may receive personal data from:
- Business partners and service providers
- Public databases and directories
- Social media platforms (when you choose to connect your accounts)
- Analytics providers
- Security and fraud prevention partners
3. How We Use Your Personal Data
We process your personal data for the following purposes and legal bases:
3.1 To Provide and Improve Our Services
Legal Basis: Performance of contract, legitimate interests
- Delivering software development, mobile app development, and SaaS solutions
- Providing UX/UI design services
- Managing your account and processing transactions
- Enabling in-app purchases and subscription features
- Customizing and personalizing your experience
- Conducting research and development to enhance our services
3.2 To Communicate with You
Legal Basis: Performance of contract, legitimate interests, consent (where required)
- Sending service-related notifications and updates
- Responding to inquiries and support requests
- Providing technical assistance and customer support
- Sending marketing communications about our services (with your consent)
- Distributing newsletters and product announcements
- Conducting customer satisfaction surveys
3.3 For Security and Fraud Prevention
Legal Basis: Legal obligation, legitimate interests
- Protecting against unauthorized access and security threats
- Detecting and preventing fraud, abuse, and illegal activities
- Ensuring the integrity and security of our systems
- Enforcing our Terms of Service and legal rights
- Complying with legal and regulatory requirements
3.4 For Analytics and Business Intelligence
Legal Basis: Legitimate interests
- Analyzing usage patterns and user behavior
- Measuring service performance and effectiveness
- Understanding customer preferences and needs
- Conducting market research and competitive analysis
- Improving our business operations and strategies
3.5 For Legal and Compliance Purposes
Legal Basis: Legal obligation, legitimate interests
- Complying with applicable laws and regulations
- Responding to legal requests and court orders
- Protecting our legal rights and interests
- Fulfilling tax and accounting obligations
- Maintaining business records
4. Data Sharing and Disclosure
We may share your personal data with the following categories of recipients:
4.1 Service Providers and Processors
We engage trusted third-party service providers who process personal data on our behalf:
- Cloud hosting and infrastructure providers (AWS, Google Cloud, Microsoft Azure)
- Payment processors (Stripe, PayPal, Apple Pay, Google Pay)
- Customer relationship management platforms
- Email and communication service providers
- Analytics and monitoring tools
- Security and fraud prevention services
- Customer support platforms
These service providers are contractually obligated to process personal data only as instructed by us and to implement appropriate security measures.
4.2 Business Partners and Integrations
When you choose to integrate third-party services or use partner features:
- Social media platforms
- Third-party authentication providers
- Application programming interface (API) partners
- Analytics and advertising partners
Your use of third-party services is governed by their respective privacy policies and terms of service.
4.3 Corporate Transactions
In the event of a merger, acquisition, reorganization, asset sale, or bankruptcy:
- Potential buyers, investors, or successors
- Professional advisors (lawyers, accountants, auditors)
- Due diligence parties bound by confidentiality obligations
4.4 Legal and Regulatory Authorities
When required by law or to protect our rights:
- Law enforcement agencies and regulatory bodies
- Courts and governmental authorities
- Legal counsel and dispute resolution forums
- Tax authorities and financial regulators
4.5 With Your Consent
We may share your personal data with other parties when you provide explicit consent or direct us to do so.
5. International Data Transfers
ATLAS GLOBAL TECHNOLOGIES LTD operates globally and may transfer your personal data to countries outside the United Kingdom and the European Economic Area (EEA), including to the United States and other jurisdictions where our service providers are located.
When we transfer personal data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses: We use European Commission-approved Standard Contractual Clauses (SCCs) and the UK International Data Transfer Agreement (IDTA) to ensure adequate protection.
- Adequacy Decisions: We may transfer data to countries recognized by the UK or EU as providing adequate data protection.
- Additional Safeguards: We implement supplementary technical and organizational measures to protect transferred data.
For more information about our international transfers or to obtain copies of relevant safeguards, please contact us at contact@atlasglobaltechnologies.co.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and business requirements.
Retention Periods
- Account Data: Retained for the duration of your account plus 6 years after closure for legal and accounting purposes
- Transaction Records: Retained for 7 years to comply with tax and financial regulations
- Marketing Data: Retained until you withdraw consent or for 3 years of inactivity
- Technical Logs: Typically retained for 90 days to 12 months for security and operational purposes
- Support Communications: Retained for 3 years after resolution
When personal data is no longer required, we securely delete or anonymize it in accordance with our data retention and deletion procedures.
7. Your Rights and Choices
Under applicable data protection laws, you have the following rights regarding your personal data:
7.1 Right of Access
Request confirmation of whether we process your personal data and obtain a copy of such data.
7.2 Right to Rectification
Request correction of inaccurate or incomplete personal data.
7.3 Right to Erasure
Request deletion of your personal data in certain circumstances, including:
- When data is no longer necessary for its original purpose
- When you withdraw consent (where processing is based on consent)
- When you object to processing based on legitimate interests
- When processing is unlawful
7.4 Right to Restriction
Request that we limit the processing of your personal data in specific situations.
7.5 Right to Data Portability
Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
7.6 Right to Object
Object to processing of your personal data based on legitimate interests or for direct marketing purposes.
7.7 Right to Withdraw Consent
Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
7.8 Automated Decision-Making
Right not to be subject to decisions based solely on automated processing, including profiling, which produces legal or similarly significant effects.
Exercising Your Rights
To exercise any of these rights, please submit a request to:
- Email: contact@atlasglobaltechnologies.co
- Website Contact Form: www.atlasglobaltechnologies.co
We will respond to verified requests within one month, or inform you if we require an extension.
Right to Lodge a Complaint
You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or your local supervisory authority if you believe we have processed your personal data unlawfully:
UK Information Commissioner's Office:
- Website: https://ico.org.uk
- Telephone: 0303 123 1113
8. Data Security
We implement comprehensive technical, physical, and organizational security measures to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure:
Technical Measures:
- End-to-end encryption for data in transit (TLS/SSL)
- Encryption at rest for sensitive data
- Secure authentication and access controls
- Regular security testing and vulnerability assessments
- Intrusion detection and prevention systems
- Secure software development practices
Organizational Measures:
- Strict access controls and role-based permissions
- Employee training on data protection and security
- Confidentiality agreements with staff and contractors
- Incident response and breach notification procedures
- Regular security audits and compliance reviews
Physical Measures:
- Secure data centers with restricted access
- Environmental controls and disaster recovery systems
- Backup and business continuity planning
While we strive to protect your personal data, no security system is completely impenetrable. We cannot guarantee absolute security, and you acknowledge that you provide information at your own risk.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16 without verifiable parental consent.
If you are under 16, please do not provide any personal data through our services. If you are a parent or guardian and believe your child has provided personal data to us, please contact us immediately at contact@atlasglobaltechnologies.co, and we will take steps to remove such information.
Users between 16 and 18 years of age must have permission from a parent or legal guardian before using our services.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content.
Types of Cookies We Use:
Essential Cookies: Necessary for the basic functionality of our services, including:
- Session management and authentication
- Security and fraud prevention
- Load balancing and performance
Analytics Cookies: Help us understand how visitors use our services:
- Google Analytics
- Mixpanel
- Application performance monitoring
Functional Cookies: Enable enhanced features and personalization:
- Language preferences
- User interface customization
- Feature usage optimization
Marketing Cookies: Support targeted advertising and marketing campaigns:
- Social media integration
- Advertising network cookies
- Conversion tracking
Managing Cookie Preferences:
You can control cookie settings through:
- Our cookie consent banner (first visit)
- Browser settings (blocking or deleting cookies)
- Third-party opt-out tools
Please note that disabling certain cookies may affect the functionality and performance of our services. For detailed information, please refer to our separate Cookie Policy available at www.atlasglobaltechnologies.co.
11. Third-Party Services and Links
Our services may contain links to third-party websites, applications, or services that are not operated or controlled by ATLAS GLOBAL TECHNOLOGIES LTD.
We are not responsible for the privacy practices, content, or security of third-party services. We encourage you to review the privacy policies of any third-party services you access.
When you integrate third-party services with our applications (e.g., authentication providers, payment processors, analytics tools), your interactions are governed by the privacy policies of those third parties.
12. Marketing Communications
We may send you marketing communications about our services, features, updates, and special offers if:
- You have provided consent
- We have a legitimate interest and you have not opted out
- We are permitted to do so under applicable law
Opting Out:
You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in emails
- Updating your communication preferences in your account settings
- Contacting us at contact@atlasglobaltechnologies.co
Please note that even if you opt out of marketing communications, we will still send you essential service-related messages (e.g., account notifications, transaction confirmations, security alerts).
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.
When we make material changes, we will:
- Update the "Effective Date" and "Last Updated" at the top of this policy
- Notify you via email or prominent notice on www.atlasglobaltechnologies.co
- Obtain your consent if required by applicable law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Continued use of our services after changes become effective constitutes your acceptance of the updated Privacy Policy.
14. Legal Basis for Processing (UK GDPR / EU GDPR)
We process your personal data based on the following legal grounds:
- Performance of Contract: Processing necessary to provide services you have requested or to enter into a contract with you.
- Legitimate Interests: Processing necessary for our legitimate business interests, including improving and developing our services, ensuring security and preventing fraud, conducting analytics and research, and marketing our services (where permitted).
- Legal Obligation: Processing necessary to comply with legal and regulatory requirements.
- Consent: Processing based on your explicit, freely given, and informed consent, which you may withdraw at any time.
- Vital Interests: Processing necessary to protect your vital interests or those of another person (rarely applicable).
We balance our legitimate interests against your rights and freedoms before processing data on this basis.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
ATLAS GLOBAL TECHNOLOGIES LTD
Email: contact@atlasglobaltechnologies.co
Website: www.atlasglobaltechnologies.co
Registered Office:
PO Box 4385
Cardiff, CF14 8LH
United Kingdom
Company Number: 16556299
We aim to respond to all inquiries within 5 business days and to fulfill verified data subject requests within the legally required timeframes.
Acknowledgment:
By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein.
This Privacy Policy is governed by the laws of England and Wales.